Terms And Conditions

Last updated: 13th Mar 2026

Welcome to Finboard.ai! These Terms of Use ("Terms") govern your use of our website and services. By accessing or using our website and services, you agree to be bound by these Terms. If you have any questions or concerns about these Terms, please contact us at support@finboard.ai.


1. DEFINITIONS


"Accounting Software" refers to any accounting software, whether cloud-based or desktop, such as QuickBooks or Xero.
"Agreement" means these Terms of Use.
"Confidential Information" includes all information shared between the parties in connection with these Terms, excluding information that is public or becomes public through no fault of the receiving party.
"Data" refers to any data that is input into the Software.
"FinBoard AI Agent Product" means FinBoard’s optional artificial intelligence-enabled features and functionality made available under the “AI Agent” name or designation, including any related interfaces, tools, automations, or services that use machine learning or generative AI to process Customer Data in order to generate, summarize, analyze, recommend, or automate outputs for the Customer.
"Intellectual Property Rights" include all patents, trademarks, service marks, copyrights, moral rights, design rights, know-how, and any other proprietary rights worldwide, whether registered or unregistered.
"Software" means the software available through our website.
"Subscriber" means the person or entity who registers to use the Software.
"You" and "Your" refer to the Subscriber.
"Website" refers to our internet site at https://finboard.ai or any other site operated by us.


2. USE OF THE SOFTWARE


We grant you a non-exclusive, non-transferable license to access and use the Software through our website, subject to these Terms. Your access to the financial data of any company through the Software is determined by the respective Accounting Software settings.


3. USER RESPONSIBILITIES


Lawful Use: You must use the Software and website for lawful business purposes only. You can use our services on behalf of others, but you must ensure you have the necessary authorization and that those you provide services to comply with these Terms.


Security: Keep your login credentials secure. Notify us immediately if you become aware of any unauthorised use of your account. You can reset your password yourself unless a situation requires our intervention.


Prohibited Actions: You must not:

  • Compromise the security or integrity of our systems or the systems of third-party hosts.

  • Misuse the Software in a way that affects its functionality or that of the website.

  • Attempt to access materials you do not have permission to access.

  • Upload harmful files or content, or any material that violates any laws or rights of others.

  • Modify, copy, adapt, decompile, or reverse engineer the Software or the website except as necessary for their normal operation.

Software Resell and Redistribution: You may not reproduce, duplicate, copy, sell, resell, or otherwise exploit any portion of our website or services without our explicit written consent, either directly from us or through an authorised reseller program.


Third-Party Terms: If you use third-party functionality within the Software, you confirm that you accept the terms and conditions of those third parties.


4. CONFIDENTIALITY AND PRIVACY


Confidentiality: Both parties agree to keep each other's Confidential Information secure and not disclose it to any third party without consent, except as required by law.


Privacy Policy: Our privacy policy governs how we collect, use, and protect your personal data. By using our services, you agree to our privacy policy.


5. INTELLECTUAL PROPERTY


Ownership: All Intellectual Property Rights in the Software, website, and related documentation are owned by us or our licensors. Your Data remains your property, and you grant us a license to use it to provide our services.


Content Use Rights: We hold and reserve all intellectual property rights for any content available on this website. You may not use such content in any way that is not necessary or implicit in the proper use of the service. Specifically, but without limitation, you may not copy, download, share (beyond the limits set forth below), modify, translate, transform, publish, transmit, sell, sublicense, edit, transfer/assign to third parties, or create derivative works from the content available on this website, nor allow any third party to do so through you or your device, even without your knowledge. Where explicitly stated on this website, you may download, copy, and/or share some content available through this website for your sole personal and non-commercial use, provided that the copyright attributions and all other attributions requested by us are correctly implemented. Any applicable statutory limitation or exception to copyright shall remain unaffected.


6. WARRANTIES AND DISCLAIMERS


Authorization: You warrant that you have the authority to use the Software and the website and to access the information you do, whether it's your own or someone else's.


Service Performance: We aim to ensure the Software performs as described, but it is provided on an "as is" and "as available" basis. While we strive for high reliability, we cannot guarantee that the service will be uninterrupted or error-free.


7. GENERATED INSIGHTS


You may use the Service to create dashboards, forecasts, narratives, visualizations, analysis or other machine-generated outcomes based on data or prompts you supply (collectively, "Generated Insights").


8. CUSTOMER DATA


Definition. "Customer Data" means any data connections, files, spreadsheets, text, or other content that you upload, transmit, integrate, or otherwise make available to the Service.


Use of Customer Data. FinBoard processes Customer Data solely as necessary to provide, maintain, secure, support, and improve the Service, including to generate reports, mappings, dashboards, analyses, and other outputs requested or enabled by the Customer through the Service.

Ownership and License. As between the parties, Customer retains all right, title, and interest in and to Customer Data. Customer grants FinBoard a limited, non-exclusive, non-transferable license during the term of the agreement to host, copy, process, transmit, display, and otherwise use Customer Data solely for the purposes described in these Terms.

Model Improvement; Default Off. This section applies only to customers that use the AI Agent functionality. For the avoidance of doubt, FinBoard will not use Customer Data for model training or generalised model improvement for customers that do not subscribe to the FinBoard AI Agent product. For customers that use the FinBoard AI Agent product, FinBoard will not use Customer Data for model training or generalised model improvement unless the customer provides an explicit, voluntary opt-in through the AI Agent settings. This setting is disabled by default. The customer may withdraw that opt-in at any time through the AI Agent settings, and such withdrawal will apply on a going-forward basis. If the customer does not opt in, FinBoard may still process Customer Data as necessary to provide the AI Agent functionality requested by the customer, but will not use that Customer Data for model training or generalized model improvement. Declining to opt in will not disable core AI Agent functionality, but may limit personalization, feedback-based refinement, or certain future improvements.

9. LIMITATION OF LIABILITY


We are not liable for any indirect, incidental, or consequential damages arising from your use of the Software. Our maximum liability to you for any claims arising out of or related to these Terms is limited to the fees you have paid us, unless there is gross negligence or intentional misconduct.


10. INDEMNIFICATION


You agree to indemnify and hold us harmless from any claims, damages, losses, liabilities, and expenses arising out of your use of the Software, your violation of these Terms, or any third-party rights.


11. TERMINATION


You may terminate your use of our services at any time by cancelling your account. Upon termination, your right to use the Software will immediately cease from the effective date. We reserve the right to terminate or suspend your access to the Software at our discretion if you violate these Terms or engage in any conduct that we deem harmful or inappropriate.


12. GENERAL


Modification: We may modify these Terms from time to time. We will notify you of any changes, and your continued use of the Software after such changes constitutes your acceptance of the new Terms.


Governing Law and Jurisdiction: These Terms, along with any additional notices or instructions given to you under these Terms, supersede all previous agreements and understandings between you and Finboard.ai regarding the Software and related matters. A waiver of any breach of these Terms will not constitute a waiver of any other breach. No waiver will be effective unless in writing. Neither party will be liable for delays or failures in performance due to causes beyond their reasonable control. You may not assign or transfer any rights without Finboard.ai's written consent. This Agreement and any disputes arising from it shall be governed by the laws of the United States, without regard to conflict of laws principles. Any disputes will be resolved through arbitration by the American Arbitration Association under its commercial arbitration rules, in English, with a single arbitrator. The arbitrator's decision will be final and binding, and judgement on the award may be entered in any court with jurisdiction. If the arbitration clause is invalid or you opt out of arbitration, disputes will be resolved exclusively by courts under United States law. The Parties agree to resolve disputes individually and waive any right to a jury trial.


Severability: If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.


Notices: Notices under these Terms will be sent by email to the addresses provided by you or by us. If you have any questions or concerns about these Terms, or if you do not agree to them, please contact us at support@finboard.ai.


Thank you for choosing Finboard.ai! If you have any questions or need further assistance, please contact us at support@finboard.ai.